
In today’s fast-paced world, convenience is key – and that’s especially true when it comes to managing your finances. If you’re in Dubai or the UAE and you’ve got a LuLu credit card or LuLu loyalty points, you know how important it is to keep track of your balance.
Whether you’re looking to shop online or simply want to check how many points you’ve accumulated, knowing how to check your LuLu balance quickly and easily is essential.
We believe in providing our customers with helpful tips to make life simpler and more efficient. So, whether you’re planning your next adventure or just want to know how much you can spend at LuLu Hypermarket or other LuLu stores, we’ve got you covered.
In this blog post, we’ll guide you through the step-by-step process on how to check your LuLu balance online in seconds.
Why Checking Your LuLu Balance Matters?
Before we dive into the how-to guide, let’s talk about why knowing your balance is so important:
- Know Your Spending Power: Whether you’re using LuLu’s loyalty points or a LuLu credit card, it’s important to know how much you’ve got available before making a purchase. By checking your balance, you can avoid any surprises at checkout.
- Track Your Rewards: If you’re a member of the LuLu loyalty program, your points can accumulate over time. Knowing your balance helps you plan how and when to redeem them for exciting rewards like discounts, free products, or exclusive deals.
- Convenience: Being able to check your balance on-the-go saves you time and effort. Whether you’re at home or out shopping, you can quickly check your balance using a smartphone, tablet, or computer.
- Instant Access: Thanks to the online tools offered by LuLu, you don’t need to wait in line or visit a store to check your balance. It’s all available at the click of a button.
Methods & Cost to check Lulu Balance
Method | Type | Cost (AED) | Processing Time | Short Description |
LuLu Money App | Mobile App | Free | Instant | simply check your LuLu balance by using the mobile app. |
Website Portal | Online | Free | Instant | Access your account and view balance online. |
Customer Care Hotline | Phone Call | Free | 5-10 minutes | Call customer service for balance inquiries. |
SMS Service | Text Message | Varies | Instant | Get your balance sent directly via SMS. |
Visit LuLu Exchange | In-Person | Free | 5-15 minutes | Visit the branch to inquire about your account balance. |
ATM Balance Check | ATM | Free | Instant | Check your balance at any supported ATM. |
How to Check Your LuLu Balance Online in Seconds?
Now, let’s get to the part you’re really interested in: how to check your LuLu balance online. There are multiple methods available to you, all designed to make this process as quick and easy as possible.
Whether you’re checking your credit card balance, gift card balance, or loyalty points, here’s how to do it:
Method 1: Check Your LuLu Balance Using the LuLu App

One of the easiest and most efficient ways to check your LuLu balance is by using the LuLu mobile app. If you haven’t downloaded it yet, don’t worry – it’s available for both iOS and Android users, and it’s completely free.
Here’s how you can check your balance using the app:
- Download the LuLu App: Visit the App Store (iOS) or Google Play Store (Android), and search for the LuLu app. Download and install it on your smartphone.
- Sign In: Open the app and sign in using your LuLu account credentials. If you don’t have an account yet, it’s simple to create one by following the on-screen prompts.
- Navigate to the Balance Section: Once you’re logged in, navigate to the Balance or Rewards section of the app. Here, you’ll be able to see your LuLu loyalty points or credit card balance.
- View Your Balance: You should now see your current balance clearly displayed on your screen. For credit cards, this will show your available credit, and for loyalty points, it will show the total points accumulated.
- Check Transactions: If you’d like to see recent transactions or track your spending, the app also allows you to view detailed reports.
Method 2: Use the LuLu Website
If you’re not a fan of mobile apps or you prefer to use a desktop or laptop, checking your balance through the LuLu website is also a simple process.
Follow these steps to check your balance online:
- Visit the LuLu Website: Go to the official LuLu Hypermarket website (https://www.luluhypermarket.com).
- Log In to Your Account: Click on the “Sign In” option at the top-right corner of the website. Enter your account credentials (username and password) to log in.
- Access Your Balance: Once you’re logged in, head to the “My Account” or “My LuLu Points” section (the exact wording might vary). Here, you’ll find information on your credit card balance, loyalty points, or gift card balance.
- View Your Balance: Your current balance will be displayed, along with a breakdown of any recent points earned or spending activity.
Method 3: Check Your Balance via SMS or Email Notifications
For those who prefer a quick, no-fuss option, SMS alerts or email notifications can also keep you up-to-date on your LuLu balance. Here’s how you can set it up:
- SMS Alerts: When you make a purchase or earn reward points, LuLu often sends you an SMS alert with your updated balance. This is a fast way to stay on top of your balance without needing to log in to an app or website.
- Email Notifications: You can also opt to receive email notifications whenever there is an update to your balance. This can include both spending activity and rewards points accumulation.
To set up SMS or email notifications, go to your account settings on the LuLu website or app and enable the alerts under the “Notifications” section.
Method 4: Check Your LuLu Gift Card Balance
If you have a LuLu gift card, it’s just as easy to check your balance online:
- Visit the LuLu Gift Card Portal: Go to the official LuLu gift card page on the website.
- Enter Your Gift Card Details: Input your gift card number and PIN (found on the back of the card) to check your balance.
- View Your Remaining Balance: The remaining balance on your card will be displayed on the screen.
How to Check Your LuLu Balance Using an ATM?
In addition to checking your LuLu balance online through the app, website, or by SMS notifications, you also have the option to check your balance directly at an ATM.
Whether you’re in Dubai or anywhere else in the UAE, using an ATM to check your LuLu card balance is quick, easy, and convenient. Here’s a step-by-step guide on how to check your balance via an ATM.
City | ATM Locations | Operating Hours | Processing Time | Check your balance anytime at the ATM. |
Dubai | Mall of the Emirates | 24/7 | Instant | Check balance anytime at the ATM. |
Abu Dhabi | Al Wahda Mall | 24/7 | Instant | Easily access your balance here. |
Sharjah | Mega Mall | 24/7 | Instant | Convenient balance checks available. |
Ajman | Ajman City Centre | 24/7 | Instant | Quick balance check at the ATM. |
Ras Al Khaimah | Al Hamra Mall | 24/7 | Instant | Check your balance whenever needed. |
Step-by-Step Guide to Checking Your LuLu Balance via ATM
1. Visit an ATM That Supports LuLu Cards
- Find an ATM: To start, locate an ATM that supports LuLu cards. Most ATMs in the UAE, especially those in well-known areas like shopping malls, airports, and major roads, allow you to check your balance for LuLu credit cards and debit cards. Look for an Emirates NBD, Mashreq Bank, or National Bank of Abu Dhabi (NBAD) ATM, as they generally support various cards, including LuLu cards.
2. Insert Your LuLu Card into the ATM
- Insert your LuLu card into the ATM machine and make sure it’s securely placed. The card must be in good condition (not damaged or bent) to be processed correctly.
3. Enter Your PIN (Personal Identification Number)
- Enter your PIN when prompted by the ATM. This is the 4-digit number you’ve set for your LuLu card. Make sure you enter it correctly to avoid any issues.
4. Select ‘Balance Inquiry’ Option
- Once you’ve entered your PIN, the ATM will display a menu with several options. Look for the option labeled “Balance Inquiry” or “Check Balance” and select it.
5. View Your Balance
- The ATM will display your current balance on the screen. Depending on the ATM, it might also give you the option to print a receipt with your balance details, which can be helpful for record-keeping.
6. Complete the Transaction
- After checking your balance, you can choose to either continue with another transaction or exit the ATM. If you’re done, make sure to take your LuLu card and receipt (if you opted for one) before leaving the machine.
Why Check Your LuLu Balance Regularly?
There are several reasons why keeping track of your LuLu balance is important:
- Avoid Surprises at Checkout: It’s always a good idea to know how much balance you have before heading to the checkout counter, whether you’re shopping at LuLu Hypermarket, online, or using a LuLu credit card for other purchases.
- Maximize Rewards: With LuLu’s loyalty program, you can redeem points for discounts and offers. Knowing your balance helps you decide when it’s the perfect time to use your points for maximum benefit.
- Manage Your Spending: Regularly checking your credit card balance helps you stay on top of your finances, ensuring you don’t overspend.
- Track Offers and Promotions: Occasionally, LuLu offers promotions where you can earn double points or special discounts. Being aware of your balance lets you make the most of these offers.
FAQs on Checking Your LuLu Balance
1. How do I check my LuLu balance?
To check your LuLu balance, you have several options available:
- Via the LuLu App: Download the LuLu App on your smartphone (available for both iOS and Android). Log in using your account details, navigate to the Balance section, and you’ll be able to see your current balance for credit cards, loyalty points, or gift cards.
- Via the LuLu Website: You can also check your balance by logging into your LuLu account on their official website. Once logged in, go to the My Account or My LuLu Points section, where your balance will be clearly displayed.
- Via SMS or Email: You can enable SMS alerts or email notifications to receive updates on your balance whenever you make a purchase or earn loyalty points.
- Via ATM: If you have a LuLu card, you can check your balance at any ATM supporting LuLu cards, such as those from Emirates NBD, Mashreq, or NBAD.
2. How do I check how much I have in balance?
To find out how much you have in your LuLu balance, follow these simple steps:
- Mobile App: Open the LuLu app, log in to your account, and go to the Balance or Rewards section to view your current balance.
- Online: Access your LuLu account via the website. After logging in, go to the My Account or My LuLu Points area where your credit balance or loyalty points will be shown.
- ATM: If you use a LuLu credit card or gift card, simply use any ATM that accepts LuLu cards. Insert your card, enter your PIN, and choose the Balance Inquiry option to check how much you have available.
3. How can I check my RAK Bank account balance?
To check your RAK Bank account balance, you have several convenient options:
- RAK Bank Mobile App: Download the official RAK Bank mobile app from the App Store or Google Play Store. Once logged in, navigate to your account summary to view your balance.
- Internet Banking: Log in to RAK Bank’s online banking platform using your credentials, where you can view your account balance, transaction history, and more.
- ATM: You can also check your RAK Bank balance at any RAK Bank ATM. Simply insert your debit or credit card and follow the on-screen instructions.
- SMS Banking: If you have RAK Bank SMS banking set up, you can send a text to receive your account balance and other details directly to your phone.
4. How to find out LuLuLemon gift card balance?
To check the balance of your Lululemon gift card, you have the following options:
- Online: Visit the official Lululemon gift card balance check page. Enter your gift card number and PIN (found on the back of the card) to check the balance directly on their website.
- In-Store: You can also check your Lululemon gift card balance by visiting any Lululemon store. Simply present your card to a store associate, and they’ll check your balance for you.
- Via Customer Support: If you prefer speaking with someone, call Lululemon customer service. They can check your balance for you once you provide the necessary details of your gift card.
5. Can I check my gift card balance?
Yes, you can check your gift card balance easily using several methods:
- Online: For most retailers and brands, checking the balance on a gift card is as simple as visiting their website. Look for the gift card balance check page, where you’ll need to enter the gift card number and sometimes the PIN to view your current balance.
- In-Store: If you prefer a more personal approach, most stores will allow you to check your gift card balance at the checkout or customer service desk. Just provide your card, and a store associate will tell you how much is left on it.
- Mobile Apps: Some retailers also offer mobile apps that allow you to check your gift card balance directly on your smartphone.
6. Do LuLu gift cards expire?
Yes, LuLu gift cards do have an expiration date, although this date is typically mentioned on the back of the card or on the terms and conditions when you receive it. Most gift cards come with an expiry period of 12 to 24 months from the date of issuance, but it can vary depending on the specific promotion or store policy.
It’s important to check the expiry date on your LuLu gift card to ensure you use it before it becomes invalid. Some retailers may allow you to recharge or extend the validity of the card, but this depends on their specific policies.
Conclusion:
Keeping track of your LuLu balance has never been easier. Whether you prefer using the mobile app, the website, or receiving SMS/email notifications, you have multiple convenient options to stay on top of your spending and rewards.
We want to make every part of your Dubai journey seamless, from exploring the desert to making sure you enjoy the best shopping and dining experiences.
So, whether you’re planning to use your LuLu rewards points for a special treat or want to manage your credit card balance, knowing how to check your LuLu balance online is a quick and simple way to stay informed. Now, it’s time to enjoy the ease and convenience that comes with being in control of your LuLu account—check your balance today, and get ready to shop, dine, and travel with confidence!